UFU Platform
It is not just a source of information — it’s a trusted space for dialogue, support, and decision-making.
The UFU Platform is a pan-European digital ecosystem that provides displaced Ukrainians with verified, up-to-date, and accessible information — all in one place.
UFU Platform skillfully combines delivery, processing of information, as well as real-time interaction, support and analytics, by relying on the combination of a multilingual website, chatbot, and social media channels (Telegram, Instagram, Facebook, Viber).
Deployment of targeted information delivery and constant analytics allows us to reach people and tailor our offering based on their individual needs.
Through established vetting procedures, UFU Platform became a trusted ecosystem of verified information sources, trusted partners, and communication channels.
What sets us apart is our direct communication. We are not a static website — we are a living, real-time response to current needs. We continuously analyse requests, update content, and adapt structure — not reactively, but strategically. This allows us to move faster than traditional institutions and large NGOs.
Key partners include:
IRC / Signpost – content and tech guidance
Google.org Fellows – platform design and scaling
Airbnb.org, Booking.com – housing
PILnet, BRYTER, 500+ pro bono lawyers – legal aid
Cisco, Phineo gAG, Nestlé, TechQuartier – call center infrastructure